Goodwill of Orange County would like to thank the Santa Ana Police Foundation, Police Department, Fire Department and all others for identifying our organization as a partner in the Business Emergency Response Team training.

The BERT training has become a lighthouse for our organization.  The program has not only provided us with a road map for further development of our disaster program but also provided us lifelong partnerships to facilitate continued growth as we move into the future.  We look forward to a continuing effort to work with current and future BERT members in the years to come.

Bill, It has been amazing to not only see the amount of support the city leaders have given this program, but how much you and others have sacrificed to make the BERT training successful.  Without a doubt, you have the deepest thanks and gratitude of all your BERT students.

- Paul Scruggs, Goodwill Industries



I am the Safety Coordinator for Pioneer Circuits, Inc. in Santa Ana, California.  I am an experienced Safety Professional who is used to dealing with injuries/accidents in the workplace.  Even with my extensive knowledge, I can honestly say that this training program has opened my eyes and provided me with additional tools and knowledge that I can apply on the job.

The BERT training program provided key information that I can utilize in both my personal and professional life.  The segments of the training that I particularly like are Disaster Preparedness, Disaster Medical Operations and Disaster Psychology. I strongly believe that this training will help me in assessing not only my needs but also the needs of co-workers or even my family in an emergency situation.

I would without a doubt recommend the BERT Training program to any business representative in the Santa Ana area.  You’ll get an impressive, professional hands-on training. Taught by qualified emergency personnel.

Thank you for a fine training program, which will allow me to continuously improve upon the level of service I can provide.

- John Mirshahabi, Pioneer Circuits



Fabcon’s participation in the B.E.R.T. program has given us valuable insight as we move forward with preparing our in-house “Emergency Response Plan”. We now have a better understanding as to what to expect from our city’s first responders, how to properly prepare our facility and staff for emergency situations as well as the opportunity to network with our neighbors so that we might share assets and support in times of crisis.

I found the lectures both interesting and pertinent. The opportunity to participate in hands-on training scenarios with the first responders was invaluable. I strongly suggest that all businesses in Santa Ana participate in this program.

- Jeff Hurtig, Fabcon


It seemed that every class held a wealth of information, not only for our businesses but also for our families. Many hands make light labor and the teamwork spirit of Santa Ana proves this to be true.

-Midge Smith, Royale Health Care


This was a very productive time! Through hands-on activities, I learned how to save lives and property; the importance of communication and advance planning; the real value of our resources that we take for granted every day; the significant role and needs of our city first emergency responders; and much more. I am eager to put together a bilingual training and transfer all my learnings to our employees, who mainly are Santa Ana residents. This valuable information not only helps at work but also at home. Thank you to the foundation, the fire and police departments, and all the people involved in this important endeavor. We are now BERT certified people and ready to help others.


The Santa Ana Police Foundation BERT program was a fantastic event, which I found to be informative and inspiring. The program instructors and the organizer (Bill Cunningham) were insightful teachers who gave us a hands on performance that enlightened all of us of our critical responsibilities as emergency responders. In the class, I actually felt as though I were in a real crisis situation, and psyched myself on the methods I would need to know and use to respond adequately with forethought and calmness should a real disaster ever strike. I soon began to recognize weaknesses in our business preparation methodology, and immediately received guidance on how to recognize and correct these deficiencies.

I found myself excited to attend each class every week and immensely enjoyed the comradeship of many of my business neighbors of whom I would have never met had it not been for this assimilation. Bill has done a great job with this endeavor, and the support he receives from the Police and Fire Departments is a testament of the validity and vital need for this program. I would highly recommend it to all persons who wish to learn and mature in the ways of helping others, as well as ourselves when a disaster occurs.  We owe it to our friends, family, and coworkers to become leaders instead of followers when a disaster strikes.
-Brad Gaston

Janes LaSalle/Deutsche


Initially I was “volunteered” for this class and really didn’t really expect much.  I have gone through CPR and First Aid training in the past and figured it would be very similar.  Much to my surprise it was much more comprehensive (although they don’t provide CPR training).  It was an enlightening experience to say the least.  We had a verbal enactment at the beginning to show us our knowledge.

I have learned everything from psychology to sign language and all the various ways to deal with various crisis situations.  After the 6 weeks of training we did a hands on application, I enjoyed this part!!  This was a real eye opener into how much we learned.  I would even recommend doing maybe two at the end instead of just one, so future students could really get the “hang of it”.  I feel I’d be at least helpful in a crisis situation now.  It’s nice to know I’d be a part of the solution not part of the problem.

Thank you very much to All who trained us!!

- Michelle Murray, Glenn Gelman & Associates